Guests cannot play their own content
People travel with Netflix and YouTube subscriptions they already pay for, and there is no way to get them onto the hotel TV. A laptop balanced on the duvet is not the service level they booked.
Hotel TV system
Guests turn on the TV and see your hotel, not “No signal”
Kiosnova is the home screen for in-room televisions. The services your guests already use, your brand and your offers on screen, usage analytics, and control over every TV from one place. Installed remotely.
27 rooms running it daily
Good evening
All apps
YouTubeNetflixMegogoKyivstar TVSpotify
Hotel services
Room serviceSpaWi-FiCheck-out
The TV is the most expensive thing in the room that nobody uses
An interface from 2010
A channel list where half the entries are dead and a menu nobody can navigate without instructions. The TV goes off again within thirty seconds.
The hotel controls nothing
You cannot promote your own services, change what the guest sees, or find out whether anyone switches the TV on at all.
Three steps to launch
No renovation, no new cabling, no replacing televisions.
Plug the box in
We ship the boxes already configured for your hotel. Staff connect HDMI and power — about five minutes per room, no technician and no visit from us. If the rooms already run Android TV from 2017 or later, no extra hardware is needed at all.
The launcher picks up the room
The device registers itself, receives its room number and shows a home screen carrying your brand. Nobody configures televisions one by one.
You run it from the admin panel
Change the app lineup, the copy and the hotel services for every room at once. Updates reach the televisions on their own — no site visit required.
What is inside
Everything an ordinary in-room television is missing.
The services guests already use
YouTube, Netflix, Megogo, Kyivstar TV, Spotify and more, right on the home screen. Guests sign into their own accounts and watch what they are used to.
Your brand on screen
Logo, colours, background imagery and greeting — all set to your hotel. The screen reads as part of the room, not as somebody else’s interface.
Room states
Occupied, vacant, being cleaned — the television behaves differently in each. When a guest checks out, sessions are cleared and the next guest starts fresh.
Hotel services, ordered by remote
Room service, spa, restaurant, the Wi-Fi password and check-out time, all on the screen. Guests do not just see a service — they order it with the remote, and the request reaches reception with the room number attached. Prices and the service list are yours to change across every room at once.
PMS and HMS integration
The system connects to your property management system: check-ins, check-outs and room moves are picked up automatically. The television greets a guest once they check in and clears sessions once they leave — reception never switches anything by hand.
Every television updated at once
A new version reaches every television at once, with no technician on site. Releases can be scheduled overnight so no guest ever watches an update happen.
Why a hotel wants this
The screen in the room starts earning
Not one more system to run, but a channel that sells and makes the stay better.
Extras sell themselves
Breakfast, late check-out, spa, dinner in the room, tours — all visible on screen at the moment the guest is relaxing and willing to spend. The offer appears when there is nobody to make it: in the evening, at the weekend, when one person is covering reception.
Usage analytics
See how many rooms switch the television on, which services get opened most, which offers get a response and which fall flat. Decisions about the menu, the pricing and the service list are made on numbers instead of impressions.
Guests feel at home
Their own music, their own shows, a familiar interface from the first minute. It is the kind of detail nobody writes down separately in a review, yet it shapes the overall sense that somebody thought about them.
Less routine at reception
The Wi-Fi password, breakfast hours, check-out time, how to call a taxi — guests find it themselves. Staff stop answering the same question and spend the time where a person is actually needed.
How this differs from what you already have
The four options a hotel usually chooses between.
| Kiosnova | Plain Smart TV | IPTV provider | Chromecast in the room | |
|---|---|---|---|---|
| Guests watch their own subscriptions | Yes, from their own account | Yes, but other people’s accounts stay on screen | No, provider channels only | Yes, from their phone |
| Guest account cleared at check-out | Automatically | No, it stays for the next guest | Not applicable | Partly |
| Hotel branding on screen | Yes, fully | No, the manufacturer’s interface | The provider’s logo | No |
| Hotel services on screen | Yes | No | Sometimes, at extra cost | No |
| Changes apply to every room at once | Yes, remotely | No, one television at a time | By ticket to the provider | No |
| What the guest sees on switch-on | The hotel’s screen | The last app someone opened | A channel list | Pairing instructions |
| PMS / HMS synchronisation | Yes, check-in and check-out automatically | No | Rarely, as a separate project | No |
| Ordering services from the screen | Yes, the request reaches reception | No | No | No |
| Installation and maintenance | Remote, no site visit | Your own staff, room by room | The provider sends a crew | Your own staff |
| Hardware required | A box, or the existing Android TV | None | The provider’s box | A dongle in every room |
Chromecast looks like the cheapest option until you count support: the guest has to sit on the same network as the television, which means either an open Wi-Fi without client isolation or a steady stream of calls to reception.
Case studies
How this runs on real properties
Swipe through to see different rollout scenarios.
Pricing
Billed per room, per month. No per-channel fees and no charge for updates.
Start
₴99per room / month
up to 20 rooms
- Launcher and app lineup
- Hotel branding
- Fleet-wide updates
- Email support
Hotel
₴149per room / month
20–100 rooms
- Everything in Start
- Admin panel and room states
- Hotel services on screen
- Scheduled overnight releases
- Priority support
Chain
On requestfor multiple properties
100+ rooms
- Everything in Hotel
- PMS integration
- Multiple properties in one panel
- SLA and a dedicated manager
Hardware is separate: an Android TV box costs roughly ₴2,500 per room, once. If the rooms already have Android TV sets from 2017 or later, there is nothing to buy.
No risk
Start the pilotA free pilot in two rooms
We post boxes for two rooms and configure everything remotely. Two weeks to look at it; if you do not like it you send the hardware back — nothing paid, nothing signed up front.
What we do and what you do
We never come to the hotel — every part of the setup is remote.
Day 0
Call and request
UsWe confirm the number of rooms, which televisions are installed and what your Wi-Fi looks like, then give an exact price and a shipping date.
Day 1–2
We ship the boxes
UsThe boxes leave already configured for your hotel — your branding, your app lineup, your services. Nothing needs setting up on site.
Day 3
Your staff plugs them in
YouOne HDMI cable into the television, power into the socket, the Wi-Fi password. About five minutes per room — a housekeeper or receptionist can do it, no technician needed.
Same day
We finish it remotely
UsThe devices come online by themselves, we see them in the panel and complete the setup from our side: room mapping, copy, app order.
Ongoing
Maintenance without visits
UsUpdates and changes arrive remotely, overnight. If a box fails we post a replacement — plugging it in is all it takes.
Questions we get most often
Do we need to replace the televisions?
No. A compact Android TV box plugs into any set with an HDMI port. If the rooms already run Android TV from 2017 or later, the system installs directly on them.
What happens if the internet goes down?
The launcher keeps running and still shows your branded home screen and hotel services. Only the streaming apps themselves need connectivity — exactly as on any other device.
Can we show our own content?
Yes. Background imagery, greeting, the app lineup and its order, and the hotel services block are all configurable and update across every room at once.
Who maintains it?
We do. Updates are delivered to the televisions remotely, so a new version needs neither a technician on site nor any work from your staff.
What about guest accounts?
When a guest checks out the room moves to its cleaning state and app sessions are cleared. The next guest never sees the previous one’s Netflix, and nobody leaves an account behind.
Does this work with our PMS?
Yes, provided your property management system exposes an API or can share check-in and check-out data — we connect to it. The room then changes state on its own: a greeting once the guest checks in, sessions cleared once they leave. We confirm which system you run during the enquiry and validate the integration before launch.
How does a guest order a service from the television?
The home screen carries a hotel services block. The guest selects what they want with the remote and confirms — the request appears at reception straight away with the room number attached. No phone call, no trip downstairs, and staff can see exactly what is needed and where.
Who can see what a guest is watching?
No member of staff sees a guest’s content. The system collects only anonymous technical telemetry: whether the television is on, which app was opened, whether the device is reachable. That exists to spot broken televisions, not to watch people.
What do you need from our Wi-Fi?
Stable coverage in the rooms and a network where the box can reach the internet. One television streaming uses roughly what a guest’s phone uses. No separate network and no new cabling — we check whether the existing Wi-Fi holds up during the enquiry stage.
How long does rollout take?
A pilot on a handful of rooms goes live in a day. Scaling up is essentially installing boxes, because the configuration reaches each device on its own.
Who is behind this
We built it for ourselves first
Kiosnova grew out of a real problem in a working hotel, not out of a pitch deck. We installed the boxes ourselves, hit the hotel Wi-Fi problems ourselves, and rewrote the interface after watching guests fail to find the right button with a remote in hand.
- Built and supported in Ukraine — you talk to the people who write the code
- The system runs in a working hotel every day, not only on a demo stand
- Updates ship regularly and are included in the price
Start with two rooms
Leave your details — we post the boxes, configure two rooms remotely and leave them with you for two weeks. No payment and no contract at this stage.